KongfuMall supports the following shopping platforms:
Taobao, Tmall, 1688, JD (Jingdong), Pinduoduo, Idle Fish, Xiaohongshu, POIZON, YouShop, etc. Some platforms may not allow automatic product information retrieval, so manual order placement is required in such cases.
Browse Taobao, Tmall, 1688, or other platforms for the desired product.
Copy the product link and paste it into the search box on the KongfuMall homepage.
Search for product keywords directly on the KongfuMall homepage.
Select from the recommended platforms and listings.
KongfuMall supports automatic product retrieval for 99% of Taobao, Tmall, and 1688 items.
Select size, color, quantity, and add to cart or proceed with immediate purchase.
If the platform does not support automatic product retrieval, use the DIY Order option.
Manually enter product details and submit the order.
Submit the order and choose a preferred payment method.
Pay for the product and domestic shipping fee within China.
Tips:
Multi-currency payments are supported.
Recharge your KongfuMall wallet for 0 handling fees—higher recharge amounts offer more savings.
For special requests, add a note before submitting the order.
KongfuMall buyers will contact the merchant and place the order on your behalf.
Tips:
You can track your order via the Order Inquiry section and provide additional requirements.
If further confirmation is needed, our team will contact you via email or internal messages.
You can track your order via the Order Inquiry section and provide additional requirements.
If further confirmation is needed, our team will contact you via email or internal messages.
Tips:
If any issues are detected, our team will notify you and help resolve them.
1688 orders may have different inspection standards—refer to “KongfuMall 1688 Purchasing Service Description.”
You can store items for free for up to 90 days before international shipping.
Buy multiple items and consolidate them into one shipment to save on international shipping fees.
In the Warehouse section, select stored products.
Submit a package request and provide the international shipping address.
Choose from the available delivery options.
Tips:
Some items may be subject to postal restrictions—KongfuMall will suggest eligible shipping options.
Additional services such as package removal, reinforcement, and insurance are available—mention them in the order remarks.
Choose a payment method to pay the estimated international shipping fee and customs declaration fee.
Tips:
The shipping deposit is estimated based on the package’s weight, shipping method, and destination.
Final shipping fees depend on actual weight/volume, and any difference will be refunded to your KongfuMall account.
The warehouse team will consolidate, reinforce, weigh, and dispatch the parcel.
You can track the shipping progress under the Parcel section.
View the logistics tracking in the Parcel List to monitor delivery status.
Tips:
International shipping may experience delays, customs issues, taxation, breakage, or loss beyond KongfuMall’s control.
KongfuMall will provide timely updates based on shipping routes and destination country regulations.
If issues occur, our team will assist as much as possible.
Once the parcel is delivered, confirm receipt in the Parcel section.
If you encounter issues, request after-sales support.
KongfuMall is committed to providing a seamless global shopping experience, ensuring safe and efficient product purchases from China!
