To effectively protect the privacy rights of KongfuMall users and enhance the user experience, we have updated this “KongfuMall User Privacy Policy (Revised Edition)” in accordance with current laws, regulations, and policies. This policy explains in detail KongfuMall’s practices and measures for obtaining, managing, and protecting users’ personal information. This Privacy Policy applies to all services provided by KongfuMall to you, regardless of whether you access KongfuMall services through computer equipment, mobile terminals, or other devices.
If you have any questions about this privacy policy or related matters, you can contact us through various means such as visiting KongfuMall’s online customer service system, the official KongfuMall service account, or calling our customer service hotline.
What information will we collect from you?
How will we use your information?
With whom will we share your information?
How will we protect your information?
How long will we retain your information?
How can you exercise your rights regarding your information?
Dispute resolution/How to contact us?
How will we notify you of changes to the policy?
In general, you can visit KongfuMall without providing us with any personal information. However, to facilitate your use of our services, you may choose to provide us with the following information in various situations:
Information You Provide to Us:
When you register a KongfuMall account, we will collect basic information such as your email address and password. You may also provide additional information in your profile, including: name, gender, photo, birthday, contact phone number, country/region, education level, and work experience.
Actions You Perform:
When you use our services, we may automatically collect some data to improve these services and better meet your needs. Such data includes:
What you search for;
Goods/stores you visit;
Date, time stamp, and communication with customer service;
Videos you watch;
Advertisements you click or tap;
Your location information;
Device information;
IP address and cookie data.
We or our partners may use your information to provide and improve services, and to offer you a personalized website or mobile application experience, including the following purposes:
Contact You Regarding Your Account:
Enter into a contract with you, provide our services, comply with legal obligations, protect important interests, or serve public interests to expand our services.
Provide payment processing and account management, operate, measure, and improve our services, and maintain the security, stability, and operability of our services.
Contact you regarding your account through email, phone, SMS/text message, mail, and push notifications to resolve account issues, handle disputes, collect fees or arrears, or other necessary actions to provide you with customer service.
Detect, prevent, reduce, and investigate fraud, security vulnerabilities, or potential prohibited or illegal activities.
Implement our membership contract, this privacy notice, or other policies, and provide other services as per your requests when we collected the information.
While Maintaining Your Rights and Freedoms:
We will use your personal data to pursue our legitimate interests, such as:
Improve our services, including reviewing data related to issues you may encounter while using our services to improve your experience.
Customize, evaluate, and improve on-site advertising based on your preferences.
Provide targeted marketing promotions, service updates, and special offers.
Contact you for customer feedback through surveys or questionnaires and keep you informed about our services.
Invite you to participate in projects or collaborations with KongfuMall.
With Your Consent, We May Use Your Personal Data for the Following Purposes:
Provide marketing promotions to you through phone, mail, SMS, or text message, including offering coupons, discounts, special promotions, or content that matches your interests.
Provide marketing promotions from third-party partners, including coupons, discounts, and special offers from third-party services.
We will not sell, rent, or disclose your personal data to third parties for their marketing and advertising purposes without your consent. However, to ensure operational services, comply with legal obligations, and promote marketing activities, we may share your information with the following parties for the following purposes:
KongfuMall Group Companies:
Provide joint content and services (such as registration, transactions, and customer support).
Assist in detecting and preventing fraud and illegal activities, data security vulnerabilities, and violations of our terms.
Provide personalized advertising.
Improve products, services, websites, applications, and marketing communications.
Service Providers and Financial Institutions:
Third-party service providers that assist us in providing services, processing payments, assisting with personalized advertising, and preventing fraud or security vulnerabilities.
Third-party financial institutions that cooperate with us to provide financial products.
Law Enforcement Agencies and Other Judicial Authorities:
To comply with legal obligations and assist with law enforcement, fraud prevention, and investigations.
To detect and prevent security, fraud, or technical issues.
Change of Ownership:
If KongfuMall is merged or acquired, we may share information in accordance with our privacy policy. The new entity will process your information according to this privacy policy.
Your personal information will be processed and stored securely on our servers. We are committed to protecting the privacy and integrity of your information with strict technical and organizational measures. We will ensure the quality and security of the data you provide in physical, electronic, and other ways.
Note: Some countries or regions may not have strict laws for protecting your information, but we will still process your data in accordance with this privacy policy.
Once you successfully register a KongfuMall account, we will permanently save your personal information. If you request, we will delete your information in accordance with your wishes, subject to applicable legal obligations.
You have the right to access, modify, or delete your personal data or limit or object to its processing:
Access and Correction:
You can log into your account to view, update, and correct your personal information.
Limitation and Objection:
Under certain circumstances, you can request us to stop processing your personal information. However, some services may be affected by such requests.
Data Deletion:
You can request to close your account and delete your personal information according to applicable laws.
Email: [email protected]
If we make major changes to this policy, we will post the updated policy and notify you through the KongfuMall website or mobile application. Please check this page frequently to stay informed about any updates.
Explanation:
By using KongfuMall’s website and mobile applications, you agree to our policies regarding your personal information, and explicitly consent to the collection, processing, use, and storage of your personal data in accordance with this policy.
If you do not agree with this Privacy Policy, you may not use the services provided by KongfuMall. If you change your mind in the future, you can withdraw your consent to the use of your personal information.
This is the revised KongfuMall User Privacy Policy tailored for your business. It is more comprehensive and covers all the essential privacy-related topics. Feel free to adjust any specific details to better match your business operations or legal requirements. Let me know if you need further changes!
